Refund policy
Refund, Cancellation & Rescheduling Policy
Happy Prints provides event-based services that involve custom design work, preparation, and physical equipment rentals. Please review the following policy carefully before booking.
Services Provided
Happy Prints provides event services that may include:
One fully refurbished vintage sticker vending machine for event use
Sticker designs as outlined in the Client’s selected package
Delivery, setup, and breakdown performed by Happy Prints staff
Quarters required for vending during the event
Optional marquee signage and additional add-ons, if selected
All services are provided for the date(s), duration, and scope outlined in the Client’s Order Form and Contract.
Pricing
All pricing, deposit amounts, and payment due dates are listed on the Order Form emailed to you by a Happy Prints representative.
A non-refundable deposit is required to reserve an event date.
The remaining balance is due according to the payment schedule shown on the Order Form.
Booking is confirmed once both of the following occur:
- The non-refundable deposit is submitted, and
- The signed Contract is returned to Happy Prints.
Payments are processed through Happy Prints’ secure Shopify payment portal and may be made using major credit or debit cards.
Cancellations
Due to the custom nature of our services and the advance purchase, design, and printing of materials:
All payments are non-refundable.
Cancellations made less than 14 days prior to the scheduled event date are strictly non-refundable.
No refunds will be issued for canceled events once materials have been purchased, designed, or printed.
Rescheduling
Clients may request to reschedule their event, subject to availability.
Rescheduling requests must be approved by Happy Prints.
Additional fees may apply depending on the new date, scope, or changes to the original booking.